Making sure that you can access every address in your address book on all your devices is a top priority for contact management. Syncing contacts is a big deal. Contacts apps on the Mac. Mac service and repair. Learn about AppleCare+ and the Apple limited warranty coverage, start a service request for your Mac, and find out how to prepare your Mac for service. If you want to invest in a high-end task management app for Mac, Things is worth the price. However, there is a free trial available if you don’t want to pay right away. Once you upgrade to the next version of Configuration Manager, you’ll notice that you now have two options for managing Mac OS X devices – client management and MDM. The client management features remain unchanged from prior versions of Configuration Manager, you can learn more about them here. All the new MDM-based Mac management features.
- Best Customer Management App Mac
- Customer Management App Mac Pro
- Customer Management Application
- Mac Management Software
Whether your organization has ten devices or ten thousand, Apple fits easily into your existing infrastructure. Zero-touch deployment allows IT to configure and manage remotely, and IT can tailor the setup process to any team. So every Mac, iPad, iPhone, and Apple TV is ready to go from the start.
Apple Business Manager is a web-based portal that helps you deploy iPhone, iPad, Mac, and Apple TV. And you can easily provide employees with access to Apple services, set up device enrollment, and distribute apps, books, and software — all from one place.
Devices
Enroll devices to be set up automatically with mobile device management (MDM). Streamline and customize the setup process for employees.
Content
Easily buy apps and books for employees. And distribute custom apps within your organization.
People
Create Managed Apple IDs for employees and assign privileges for additional users on your IT team.
Integrate with any environment.
Wi-Fi and Networking. Apple devices have secure wireless network connectivity built in. iOS, iPadOS, and macOS all provide the built-in security to access those wireless networks, including industry-standard WPA3-Enterprise and 802.1X. When an Apple device is used on a Cisco network, Fast Lane prioritizes the most critical business apps so that employees have uninterrupted access. And enhanced roaming capabilities ensure that iPhone and iPad remain connected as they travel across access points.
VPN. Easily configure Apple devices for secure access to your corporate network through built-in support for VPN. Out of the box, iOS, iPadOS, and macOS support the industry-standard networks IKEv2, Cisco IPsec, and L2TP over IPsec. Apple devices also support VPN On Demand, Always On VPN, and Per App VPN for facilitating connections on a much more granular basis for managed apps or specific domains. Whatever method your business chooses, data in transit is protected.
Email. iPhone, iPad, and Mac work with Microsoft Exchange, Office 365, and other popular email services, like G Suite, for instant access to push email, calendar, contacts, and tasks over an encrypted SSL connection. And Exchange support is built right into the Mail, Calendar, Contacts, and Reminders apps on iPhone and iPad — making it intuitive for employees to perform common tasks such as accepting meeting invitations and finding contacts in the Global Address List.
File Providers. The Files app in iOS and iPadOS and the Finder in macOS let employees instantly access their third-party cloud services — like Box, Dropbox, OneDrive, Adobe Creative Cloud, and Google Drive — so they have all of their files on all of their devices. The Files app and the Finder also have built-in support for file sharing with SMB and WebDAV, ensuring that employees can access the corporate file servers seamlessly on all their Apple devices.
Directory Services. Apple devices can access directory services for managing identity and other user data, including Active Directory, LDAP, and Open Directory. Some MDM vendors provide tools to integrate their management solutions with Active Directory and LDAP directories — right out of the box. And for organizations using on-premise Active Directory, a first-party Kerberos extension provides password management and Kerberos ticket management for signing in to internal apps and websites.
![Mac Mac](https://launchberg.com/content/images/2019/09/Monday.jpg)
Identity Providers. The latest versions of iOS, iPadOS, and macOS support a new single sign-on (SSO) extension framework, allowing users to sign in to a corporate application once without being asked again for other apps or websites. This feature enables advanced multifactor authentication, supported by participating identity providers, whenever users sign in to a corporate resource. IT teams can also now configure authentication from cloud identity providers during initial enrollment and device setup.
Apple makes it easy to choose the right deployment option to meet the needs of your organization. Protect company information while maintaining privacy for employees who bring their own devices to work with User Enrollment. Or maintain a higher level of control on organization-owned devices with supervision and Device Enrollment.
It’s safe and secure.
User Enrollment allows employees to protect their privacy while IT keeps corporate data safe. Behind the scenes, a separate volume keeps everyone’s managed data cryptographically separated.
Only manage what’s necessary.
IT can manage a subset of configurations and policies while restricting certain management tasks such as remotely wiping the entire device or collecting personal information.
Use two Apple IDs on one device.
Employees bringing their own devices to work can also bring their existing Apple ID alongside a Managed Apple ID for corporate data. All data is kept separate and private.
IT canConfigure accounts
Configure Per App VPN
Install and configure apps
Require a passcode
Enforce certain restrictions
Access inventory of work apps
Remove work data only
IT cannotAccess personal information
Access inventory of personal apps
Remove any personal data
Collect any logs on the device
Take over personal apps
Require a complex passcode
Remotely wipe the entire device
Access device location
Simplify with automated enrollment.
IT can automatically provision devices into MDM during setup — right out of the box. IT can also customize the onboarding experience to streamline the process for employees.
Get a higher level of control.
By using supervision, IT can access controls unavailable for other deployment models. That includes additional security configurations, nonremovable MDM, and software update management.
Choose from flexible models.
IT can provide devices to employees for their daily use, share devices among employees for common tasks, or configure devices for a specific purpose locked into a single app.
IT has more control when Apple devices are supervised.
![Management Management](https://cdn0.capterra-static.com/screenshots/600/120803.png)
Configure accounts
Configure global proxies
Install, configure, and remove apps
Require a complex passcode
Enforce all restrictions
Access inventory of all apps
Remotely erase the entire device
Manage software updates
Remove system apps
Best Customer Management App Mac
Modify the wallpaper
Lock into a single app
Bypass Activation Lock
Force Wi-Fi on
Place device in Lost Mode
Apple devices have a built-in, secure management framework enabling IT to configure settings, manage devices, and set up security features remotely over the air. IT can easily create profiles to ensure that employees have everything they need to be secure and productive. Apple devices enable IT to manage with a light touch, without having to lock down features or disable functionality, and still keep company data protected.
Leverage solutions in one framework.
With the secure management framework in iOS, iPadOS, macOS, and tvOS, IT can configure and update settings, deploy applications, monitor compliance, query devices, and remotely wipe corporate data. The framework supports organization‑owned and employee‑owned devices.
Choose from a variety of MDM solutions.
Whether your business uses a cloud-based or on-premise server, MDM solutions are available from a wide range of vendors with a variety of features and pricing for ultimate flexibility. And each solution utilizes the Apple management framework in iOS, iPadOS, macOS, and tvOS to manage features and settings for each platform.
Easily configure and control every device.
MDM supports configuration for apps, accounts, and data on each device. This includes integrated features such as password and policy enforcement. Controls remain transparent to employees while ensuring that their personal information stays private. And IT maintains necessary oversight without disrupting the productivity employees need to succeed.
Test and deploy updates on your time.
IT can delay over‑the‑air updates for supervised iOS, iPadOS, macOS, and tvOS devices. This gives IT time and flexibility to complete a thorough certification. Once IT certifies a version of each release, they can decide what version users should download and install. Then IT can directly push the update to all employees to ensure that they have the latest security features on all their devices.
Keep personal information private.
Every Apple product is designed with privacy in mind. On-device processing is used whenever possible, the collection and use of data is limited, and everything is designed to provide users with transparency and controls for their data.
The MDM protocol allows IT to interact with an Apple device but limits the exposure of certain information and settings. Regardless of deployment model, the MDM framework can never access personal information including email, messages, browser history, and device location.
Once devices are set up, IT can manage and protect corporate data thanks to built-in security features and additional controls made available through MDM. Common frameworks across apps enable configuration and ongoing management of settings.
Protect work data.
IT can enforce and monitor security policies through MDM. For example, requiring a passcode via MDM on iOS and iPadOS devices automatically enables Data Protection, providing file encryption for the device. An MDM policy can also enable FileVault encryption on a Mac to secure all data at rest. And MDM can be used to configure Wi-Fi and VPN and deploy certificates for added security.
Lock, locate, and wipe.
When a device goes missing, your corporate data doesn’t have to go with it. For iOS, iPadOS, and macOS devices, IT can remotely lock and erase all sensitive data to protect your company’s information. For supervised iOS and iPadOS devices, IT can enable Lost Mode to see the device’s location. IT also has the tools to manage corporate apps, which can be instantly removed from a device without erasing personal data.
Make it separate, seamless, and secure.
MDM solutions allow device management at a granular level without the need for containers, keeping corporate data safe. With Managed Open In, IT can set restrictions to keep attachments or documents from being opened in unmanaged destinations. And on macOS, built-in security features let IT encrypt data, protect devices from malware, and enforce security settings without the need for third-party tools.
Use apps you can trust.
Thanks to a common framework and controlled ecosystem, apps on Apple platforms are secure by design. Our developer programs verify the identity of every developer, and apps are verified by the system before they are launched on the App Store. Apple provides developers with frameworks for features including signing, app extensions, entitlements, and sandboxing to provide even greater levels of security.
iOS, iPadOS, and macOS make it easy for IT to integrate with your organization’s directory service or cloud identity provider. IT can link Apple Business Manager to Microsoft Azure Active Directory, making it seamless for employees to access Apple services with a Managed Apple ID.
Create Managed Apple IDs for employees.
Managed Apple IDs are created, owned, and managed by the organization and are designed for BYOD and organization-owned devices. Organizations can use Apple Business Manager to automatically create Managed Apple IDs for employees. This enables employees to collaborate with Apple apps and services as well as access corporate data in managed apps that use iCloud Drive. Managed Apple IDs can also be used alongside a personal Apple ID on employee-owned devices when organizations leverage User Enrollment.
Simplify login with single sign-on.
Customer Management App Mac Pro
iOS, iPadOS, and macOS have a systemwide extension framework for single sign-on to make it easy for employees to sign in to corporate apps and websites. The extension framework requires support from cloud identity providers and is configurable through MDM. And for organizations using Kerberos, a first-party extension provides password management and local password sync for internal applications.
Connect to Microsoft Azure AD authentication.
With federated authentication, IT teams can connect Apple Business Manager to Microsoft Azure Active Directory, enabling employees to use their existing user names and passwords as Managed Apple IDs. Employees can access Apple services including iCloud Drive, Notes, and Reminders to collaborate using their existing credentials. And Managed Apple IDs are automatically created when users first sign in to an Apple device with their Azure AD user name and password.
To prepare for this simplified sign-in experience:
- Verify that your business uses Microsoft Azure Active Directory
- Determine the business domains you’d like to link to Apple Business Manager
- Set up the connection to Microsoft Azure Active Directory in Apple Business Manager
Apple Business Manager makes it easy to find, buy, and distribute content in volume to meet your every business need. Purchase any app available on the App Store or use custom apps built specifically for your business internally or by third-party developers. And when apps are distributed through MDM, IT won’t need to use redemption codes or Apple IDs to get content onto each device.
Purchase apps and books in bulk.
Buying apps in volume for iOS, iPadOS, and macOS is even easier with Apple Business Manager. When app licenses are no longer needed, they can be reassigned to another device or employee. You can also manage custom app licenses made specifically for your business internally or by third-party developers. And by purchasing Volume Credit, you can use purchase orders to buy content through your reseller.
Streamline distribution.
Apps purchased through Apple Business Manager can be distributed easily through MDM to users or devices in any country where the apps are available. With Apple Business Manager, you can privately and securely distribute content to specific partners, clients, and franchisees. And you can also distribute proprietary apps to internal employees.
AppleSeed for IT
Test beta software, access test plans, and provide feedback.
AppleCare Professional Support
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Customer Management Application
With a smartphone and the right app, a mobile entrepreneur can now develop sales and manage customers, from an initial lead to the deal close and beyond, all on the go.
Here is a list of mobile apps for customer relationship management. Some of the apps are dedicated CRM platforms. Others are CRM components of larger business apps. Several have free plans, though all offer premium subscriptions.
Highrise
Highrise lets you track leads and manage follow-ups. With the Highrise mobile app, you can search your contacts, edit existing contacts, and add new contacts. Add notes and share comments with your team. Create, assign, and complete tasks. View and scroll through the latest activity of your team. See upcoming tasks when viewing a contact. Available on Android and iOS. Price: App is free with a Highrise plan, which ranges from free to $24 per month and higher.
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Insightly
Insightly
The Insightly CRM app works in tandem with the Insightly CRM web application, so that your team has all key customer information on the go. Find that contact or opportunity you need for a successful meeting just by searching on your phone. Let your voice and the Insightly app do all the work for you. With the Insightly app, easily add voice memos to leads, contacts, opportunities, and organizations so everyone is up to date on the opportunity. Available on Android and iOS. Price: App is free with an Insightly plan, which starts at $29 per month.
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Zoho CRM
With Zoho CRM, get real-time access to customer information, receive sales notifications, find nearby customers, create tasks, and more. Engage with peers and collaborate with them in real-time. Access or modify customer information offline and automatically sync when you go online. Get insights into key sales metrics and trends with dashboards. Get instantly notified as you receive emails from customers. Collaborate with your team in real-time using feeds by posting comments, mentioning peers, and more. Available on Android and iOS. Price: App is free with paid plan, which starts at $12 per month.
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Pipedrive
Pipedrive
Pipedrive is a CRM platform built around activity-based selling. The primary view is the pipeline, a visual interface that prompts you to take action, remain organized, and stay in control of a complex sales process. With the mobile app, quickly manage your to-do list and contacts with a simple search of the name or organization. Access your contacts, deal history, and to-dos. Create tasks and take meeting notes wherever you are. All changes are instantly synced to Pipedrive web app. Available on Android and iOS. Price: Plans start at $12.50 per month.
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Capsule
With Capsule, get a complete view of your business. Store all your contacts (not just customers) in one place. Manage leads, customers, vendors, and more. With Capsule’s mobile app, you can view, add, or update your data even when you’re offline. Start calls, messages, and emails directly from contact profiles. Available on Android and iOS. Price: Free for up to two users. Premium plans start at $12 per month.
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Freshsales
Freshsales
Freshsales is customer relationship management software with built-in phone and email, event tracking, lead scoring, automation, and more. The Freshsales mobile app lets you access your customer data and track your sales pipeline. Add leads, contacts, accounts, and deals. Make phone calls, send emails, and change deal stages even when you are away from your desk. The changes are synced with your Freshsales web app so your customer data is always up-to-date. Available on Android and iOS. Price: Free for 30 days. Plans start at $12 per month.
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HubSpot
The HubSpot mobile app gives you the deals in your funnel and the contacts in your queue. Access the performance of your sales team and inbound marketing campaign. Manage your full HubSpot stack in one app. Available on iOS. Price: HubSpot offers a free plan. Paid plans start at $50 per month.
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Apptivo
Apptivo
Mac Management Software
Apptivo offers an integrated suite of apps for businesses of all sizes. It features more than 50 integrated apps covering CRM, project management, supply chain, financials, communications, and more. Its mobile app captures most of Apptivo’s solutions in a single interface. Manage leads, provide customer support, send invoices, and more from your smartphone. Available on Android and iOS. Price: Free for up to three users. Premium plans start at $8 per month.
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Base
Base is an enterprise-level CRM app to enhance your sales team’s processes, productivity, and pipeline visibility. Know exactly what’s happening in your business no matter where you are. From pipeline analysis to forecasting reports, Base provides insights into your sales. Access all your data offline and continue working without disruption. When you reconnect, your activity will automatically sync to the cloud. Available on Android and iOS. Price: Plans start at $45 per month.
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Agile
Agile CRM
Agile is an all-in-one CRM platform to automate your sales, marketing, and customer service. With Agile’s mobile app, track deals, move relevant milestones, and get a real-time picture of your business process. Check pending tasks, mark tasks as complete, and create new tasks and events. Send email campaigns, respond to social mentions, place calls to your customers, take notes after a meeting, and more, wherever you are. Available on Android and iOS. Price: Free for up to 10 users. Premium plans start at $8.99 per month.
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Salesforce
Salesforce is the world’s largest CRM platform. Extend Salesforce’s functionality with a mobile app. Easily assemble custom apps from ready-made components and build custom features to fit your requirements and your customers’ needs. Access all your CRM data, customizations, and productivity tools from anywhere. Log calls, create and update opportunities, and complete sales tasks. Reports and dashboards are available when you need them so you can make informed decisions from anywhere. Available on Android and iOS. Price: Plans start at $25 per month.
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